Downtown Ambassadors

Part diplomatic corps, part guide service, Town Green’s Downtown Ambassadors are emissaries devoted to making New Haven a better place to work, visit, and do business.
Armed with encyclopedic knowledge of the District’s stores, restaurants, cultural venues, and special events, our Ambassadors dispense
helpful advice and easy-to-follow directional assistance with equal enthusiasm.


Clean and Safe

Capitalizing on Downtown New Haven’s assets, inspiration, and potential, with the intention of creating public spaces that promote people’s health, happiness, and well-being. Our efforts make it easier to enjoy lunch outside with a friend or a cup of coffee while soaking up some sun.

The Ambassadors are recognized throughout downtown as a welcoming presence and a helpful resource. They undergo continuous training to handle daily situations and problem solve appropriately. These situations include preventing aggressive panhandling, observing and reporting incidents to the authorities, and addressing daily maintenance issues on streets and sidewalks.

what we do

  • Tackle the toughest cleaning situations by taking the approach of “attention to detail.”
  • Litter Collection & Removal
  • Graffiti Reporting & Removal
  • Power Washing Sidewalks
  • Weed Abatement
  • Snow Removal
  • Leaf Collection and Removal
  • Reccomend the District’s stores, restaurants, cultural venues, and special events
  • Dispense helpful advice
  • Provide easy-to-follow directional assistance
  • Fee for Service
streetplus logo

Join the Downtown Ambassador Team

Streetplus hires, trains, and manages our Downtown Ambassador Program. For more information or employment opportunities click here.