Downtown Safety

Downtown safety refers to any safety concerns of those that work, learn, play or live in downtown New Haven. The downtown district should be a place that no matter what time of the day, everyone feels safe and welcome.

Downtown New Haven is critically important to our community, as our central business district, the home of Yale University, and the cultural capital of Connecticut. Town Green Special Services District (TGSSD) firmly believes that our leaders and the community have the capacity and resources to keep downtown New Haven safe for all residents, workers and visitors.

What is TGSSD's Role?

Town Green District oversees the Downtown Ambassador Program. Our Downtown Safety Ambassadors are equipped with Street Sheets, a guide to New Haven agencies that provide food, clothing, shelter, and emergency services along with helpful materials for our visitors.

Town Green District has and continues to work closely with the City of New Haven, New Haven Police Department (NHPD), and Yale law enforcement, as well as community groups and public officials on strategies to increase public safety in downtown New Haven.

Downtown Community Alliance

The New Haven Police Department, Yale University Police Department and Town Green Special Services District have created a partnership called the Downtown Community Alliance.   The Alliance has opened a storefront location at 900 Chapel Street which houses the Downtown Police substation, Downtown Ambassador program and serves as an outpost for Yale Police.  The Alliance serves to create a safer, more inclusive downtown New Haven through increased communication among safety professionals in a shared work space.

Since its grand opening in January of 2014, the Downtown Community Alliance has strengthened the overall safety of Downtown by increasing communication and knowledge sharing between Police and Ambassadors.  We are now entering the second phase of this project, aimed at looking to further address quality of life issues, better support community business owners & local institutions, respond to emerging issues and generally increase communication to all who manage different aspects of Downtown.