Downtown Ambassador Program

With 25 trained staff providing a wide array of services, Town Green District's downtown Ambassadors keep downtown New Haven clean, safe and thriving for those who wish to live, work, and play here.

beautification

 Our team waters 2,500 flowers and parks daily throughout the spring and fall seasons, all a part of maintaining a beautiful downtown.

Our team waters 2,500 flowers and parks daily throughout the spring and fall seasons, all a part of maintaining a beautiful downtown.

STREETSWEEPING

 An investment made in 2016, Ambassadors spend evenings sweeping streets and sidewalks with the TenantS20 mini streetsweeper.

An investment made in 2016, Ambassadors spend evenings sweeping streets and sidewalks with the TenantS20 mini streetsweeper.

winter operations

 Ambassadors keep winter at bay shoveling and snowblowing ADA ramps, curb cuts, and walkways in addition to spreading pet-safe de-icing agent.

Ambassadors keep winter at bay shoveling and snowblowing ADA ramps, curb cuts, and walkways in addition to spreading pet-safe de-icing agent.

safety patrols

 Through a partnership with District 1 Police, Safety Ambassadors consistently patrol to enhance the quality of life Downtown.

Through a partnership with District 1 Police, Safety Ambassadors consistently patrol to enhance the quality of life Downtown.

placemaking

 The Ambassador team maintains 7 inviting seating areas, featuring 70 tables, over 220 chairs, and 16 umbrellas across the District.

The Ambassador team maintains 7 inviting seating areas, featuring 70 tables, over 220 chairs, and 16 umbrellas across the District.

DIRECTIONS

 Our Ambassadors provide friendly faces to visitors of Downtown New Haven, offering directions and tourism suggestions. 

Our Ambassadors provide friendly faces to visitors of Downtown New Haven, offering directions and tourism suggestions. 

walkway & Trash maintenance

 Part of daily public maintenance operations, walkways are kept clean by mobile staff deployed throughout the District from 6AM - 11PM

Part of daily public maintenance operations, walkways are kept clean by mobile staff deployed throughout the District from 6AM - 11PM

STREETSCAPE ISSUE REPORTING

 Always on the lookout, our team reports streetscape damage and issues from downed tree branches to cracked sidewalks and unlit street lights.

Always on the lookout, our team reports streetscape damage and issues from downed tree branches to cracked sidewalks and unlit street lights.